Select a phase to understand the detailed journey

You have questions. We have a plan. See exactly what happens, who supports you, and how we guide you home - from your first call to full recovery.

You have questions. We have a plan. See exactly what happens, who supports you, and how we guide you home - from your first call to full recovery.

Your Only Job is to Support Your Family. We Handle the Rest.

Your Only Job is to Support Your Family. We Handle the Rest.

Hospital paperwork can be overwhelming. To protect your peace of mind, we have split the workload.

Hospital paperwork can be overwhelming. To protect your peace of mind, we have split the workload.

Three Step Checklist

What you need to do

Send Reports & Insurance ID

Please WhatsApp a photo of your biopsy report & insurance ID card to us. We take it from there.

What Manpreet will do

Insurance & Cost Protection

We check your policy for hidden "Room Rent Caps" to ensure you get the maximum possible claim.

What you need to do

Choose a Surgery Date

Select a date that works best for your family’s support plan. We will align the hospital resources.

What Manpreet will do

Team & Robot Coordination

We secure the Operation Theatre, book the Robot, and align the Anesthesia team for your safety.

What you need to do

Arrive at Admissions

Come to the hospital with your physical ID proof. No waiting in lines; your file will be ready.

What Manpreet will do

Paperwork & Pre-Auth

We process your admission file and insurance approval before you leave home. You just walk in.

Online Consultations Available

Book a video consultation anytime, from anywhere

Get clarity on

Bill Estimates & Other Charges

Why does the final bill sometimes differ from the initial estimate?

We want to be completely honest: The estimate covers a standard 3-day stay and surgery time. The bill only changes if: 1) You choose a Room Upgrade (which increases doctor fees), 2) You need extra days for recovery, or 3) We use specialized robotic instruments for complex cases. Manpreet will give you a 'Safe Range' in writing so you are mentally prepared for any small variations.

If I upgrade to a Suite/Single Room, does it increase other charges?

What are 'Non-Payable' items (Consumables)?

How much do I need to pay at the time of admission?

Get clarity on

Insurance Approvals & TPA Issues

Is Robotic Surgery covered by my Insurance?

Yes. Most modern policies (including CGHS, ECHS, and Corporate Group Insurance) cover Robotic Surgery. However, some older policies have a 'Sub-Limit' (a cap on how much they pay for the robot). Manpreet will read your policy fine print to check for this specific clause before you book.

What happens if the TPA (Insurance) denies Cashless approval?

Do you accept CGHS, ECHS, or Government Panels?

My policy has a Co-Pay. What does that mean?

Get clarity on

Hospital Stay & Family Logistics

Can a family member stay with me in the hospital?

Yes. We know family support heals you faster. Single Rooms/Suites: One attendant can stay overnight (a couch/bed is provided). Twin Sharing: Family can visit during visiting hours, but overnight stay depends on hospital policy and the gender of the other patient. Manpreet will arrange the Attendant Pass for your primary caregiver

Why does the Discharge Process take 4-6 hours?

I have a biopsy from another lab. Do I need to repeat it?

I live outside Delhi. Where should my family stay?

Three Step Checklist

What you need to do

Send Reports & Insurance ID

Please WhatsApp a photo of your biopsy report & insurance ID card to us. We take it from there.

What Manpreet will do

Insurance & Cost Protection

We check your policy for hidden "Room Rent Caps" to ensure you get the maximum possible claim.

What you need to do

Choose a Surgery Date

Select a date that works best for your family’s support plan. We will align the hospital resources.

What Manpreet will do

Team & Robot Coordination

We secure the Operation Theatre, book the Robot, and align the Anesthesia team for your safety.

What you need to do

Arrive at Admissions

Come to the hospital with your physical ID proof. No waiting in lines; your file will be ready.

What Manpreet will do

Paperwork & Pre-Auth

We process your admission file and insurance approval before you leave home. You just walk in.

Online Consultations Available

Book a video consultation anytime, from anywhere

Get clarity on

Bill Estimates & Other Charges

Why does the final bill sometimes differ from the initial estimate?

We want to be completely honest: The estimate covers a standard 3-day stay and surgery time. The bill only changes if: 1) You choose a Room Upgrade (which increases doctor fees), 2) You need extra days for recovery, or 3) We use specialized robotic instruments for complex cases. Manpreet will give you a 'Safe Range' in writing so you are mentally prepared for any small variations.

If I upgrade to a Suite/Single Room, does it increase other charges?

What are 'Non-Payable' items (Consumables)?

How much do I need to pay at the time of admission?

Get clarity on

Insurance Approvals & TPA Issues

Is Robotic Surgery covered by my Insurance?

Yes. Most modern policies (including CGHS, ECHS, and Corporate Group Insurance) cover Robotic Surgery. However, some older policies have a 'Sub-Limit' (a cap on how much they pay for the robot). Manpreet will read your policy fine print to check for this specific clause before you book.

What happens if the TPA (Insurance) denies Cashless approval?

Do you accept CGHS, ECHS, or Government Panels?

My policy has a Co-Pay. What does that mean?

Get clarity on

Hospital Stay & Family Logistics

Can a family member stay with me in the hospital?

Yes. We know family support heals you faster. Single Rooms/Suites: One attendant can stay overnight (a couch/bed is provided). Twin Sharing: Family can visit during visiting hours, but overnight stay depends on hospital policy and the gender of the other patient. Manpreet will arrange the Attendant Pass for your primary caregiver

Why does the Discharge Process take 4-6 hours?

I have a biopsy from another lab. Do I need to repeat it?

I live outside Delhi. Where should my family stay?

Three Step Checklist

What you need to do

Send Reports & Insurance ID

Please WhatsApp a photo of your biopsy report & insurance ID card to us. We take it from there.

What Manpreet will do

Insurance & Cost Protection

We check your policy for hidden "Room Rent Caps" to ensure you get the maximum possible claim.

What you need to do

Choose a Surgery Date

Select a date that works best for your family’s support plan. We will align the hospital resources.

What Manpreet will do

Team & Robot Coordination

We secure the Operation Theatre, book the Robot, and align the Anesthesia team for your safety.

What you need to do

Arrive at Admissions

Come to the hospital with your physical ID proof. No waiting in lines; your file will be ready.

What Manpreet will do

Paperwork & Pre-Auth

We process your admission file and insurance approval before you leave home. You just walk in.

Online Consultations Available

Book a video consultation anytime, from anywhere

Get clarity on

Bill Estimates & Other Charges

Why does the final bill sometimes differ from the initial estimate?

We want to be completely honest: The estimate covers a standard 3-day stay and surgery time. The bill only changes if: 1) You choose a Room Upgrade (which increases doctor fees), 2) You need extra days for recovery, or 3) We use specialized robotic instruments for complex cases. Manpreet will give you a 'Safe Range' in writing so you are mentally prepared for any small variations.

If I upgrade to a Suite/Single Room, does it increase other charges?

What are 'Non-Payable' items (Consumables)?

How much do I need to pay at the time of admission?

Get clarity on

Insurance Approvals & TPA Issues

Is Robotic Surgery covered by my Insurance?

Yes. Most modern policies (including CGHS, ECHS, and Corporate Group Insurance) cover Robotic Surgery. However, some older policies have a 'Sub-Limit' (a cap on how much they pay for the robot). Manpreet will read your policy fine print to check for this specific clause before you book.

What happens if the TPA (Insurance) denies Cashless approval?

Do you accept CGHS, ECHS, or Government Panels?

My policy has a Co-Pay. What does that mean?

Get clarity on

Hospital Stay & Family Logistics

Can a family member stay with me in the hospital?

Yes. We know family support heals you faster. Single Rooms/Suites: One attendant can stay overnight (a couch/bed is provided). Twin Sharing: Family can visit during visiting hours, but overnight stay depends on hospital policy and the gender of the other patient. Manpreet will arrange the Attendant Pass for your primary caregiver

Why does the Discharge Process take 4-6 hours?

I have a biopsy from another lab. Do I need to repeat it?

I live outside Delhi. Where should my family stay?

Is traveling to Delhi the only way? What are the options?

Is traveling to Delhi the only way? What are the options?

We value your time and money. Use this guide to decide how to connect with us.

We value your time and money. Use this guide to decide how to connect with us.

Option 1 - Video Consultation
Dr. Tushar Aditya Narain conducting a second opinion video call to provide expert urological consultation to a patient online.

Video Consult

When to choose this?

You have a Biopsy report but no final treatment plan.

You are seeking a Second Opinion on an existing plan.

You live outside Delhi/NCR (International or Outstation).

Dr. Tushar Aditya Narain conducting a second opinion video call to provide expert urological consultation to a patient online.

Video Consult

When to choose this?

You have a Biopsy report but no final treatment plan.

You are seeking a Second Opinion on an existing plan.

You live outside Delhi/NCR (International or Outstation).

Dr. Tushar Aditya Narain conducting a second opinion video call to provide expert urological consultation to a patient online.

Video Consult

When to choose this?

You have a Biopsy report but no final treatment plan.

You are seeking a Second Opinion on an existing plan.

You live outside Delhi/NCR (International or Outstation).

The Benefit: Dr. Tushar can review scans and plan the next steps without requiring you to travel and book accommodation immediately.

Option 2 - Hospital Visit Required
Max Super Speciality Hospital

Visit Required

When to choose this?

Patient has a high fever, or blood in urine.

Upon surgery date confirmation for checks

For pre-surgery checks upon surgery confirmation

Max Super Speciality Hospital

Visit Required

When to choose this?

Patient has a high fever, or blood in urine.

Upon surgery date confirmation for checks

For pre-surgery checks upon surgery confirmation

Max Super Speciality Hospital

Visit Required

When to choose this?

Patient has a high fever, or blood in urine.

Upon surgery date confirmation for checks

For pre-surgery checks upon surgery confirmation

The Benefit: Immediate physical intervention and admission if required.

Your Logistics Guardian Uro-Oncology Patient Coordinator

Your Logistics Guardian Uro-Oncology Patient Coordinator

Manpreet, a dedicated patient coordinator on Dr. Tushar’s concierge care team, specializing in patient journey management.

Manpreet Singh

"My job is to handle the files so you can focus on your family. I fight the insurance companies, manage the TPA approvals, and organize the admission dates. If you are confused about a cost, a document, or a date - just message me. I am here to make the boring stuff simple for you."

I would also like to appreciate Manpreet, who handled everything seamlessly, from arranging the surgery to managing all the after-care...

Kapoor Rathi

General Urology Consultation

Dr Manpreet, Uro-oncology Patient Coordinator

I would also like to appreciate Manpreet, who handled everything seamlessly, from arranging the surgery to managing all the after-care...

Kapoor Rathi

General Urology Consultation

Dr Manpreet, Uro-oncology Patient Coordinator
Ask me about:

You Don't Just Get a Surgeon. You Get a System.

Dr. Tushar leads the surgery, but our team manages the journey. From handling paperwork to daily recovery advice, we manage the logistics so you can focus on healing.

Dr. Tushar Aditya Narain reviewing a patient's diagnostic scan on a monitor with his medical team to coordinate surgical planning and recovery logistics.

You Don't Just Get a Surgeon. You Get a System.

Dr. Tushar leads the surgery, but our team manages the journey. From handling paperwork to daily recovery advice, we manage the logistics so you can focus on healing.

Dr. Tushar Aditya Narain reviewing a patient's diagnostic scan on a monitor with his medical team to coordinate surgical planning and recovery logistics.

You Don't Just Get a Surgeon. You Get a System.

Dr. Tushar leads the surgery, but our team manages the journey. From handling paperwork to daily recovery advice, we manage the logistics so you can focus on healing.

Dr. Tushar Aditya Narain reviewing a patient's diagnostic scan on a monitor with his medical team to coordinate surgical planning and recovery logistics.

Ready to explore the other phases?

Get complete clarity. We encourage you to learn about the other phases.