Privacy Policy
Last Updated: February 2026
1. Information We Collect
a) Information You Voluntarily Provide
When you fill out a contact form or appointment request form, we may collect:
Full name
Phone number
Email address
Your message or reason for consultation
We do not collect sensitive personal data (such as medical records or diagnoses) through this Website.
b) Information Collected Automatically
When you visit the Website, we may automatically collect:
Browser type and version
Device type (mobile, desktop, tablet)
Pages visited and time spent
Referring URL (how you arrived at our site)
Approximate geographic location (city/country level)
IP address
This data is collected through cookies and analytics tools (see Section 5).
2. How We Use Your Information
We use the information we collect to:
Respond to your enquiries and contact form submissions
Schedule and confirm appointment requests
Improve the content and user experience of the Website
Analyse site traffic and visitor behaviour (anonymously)
Send confirmation messages related to your appointment (where applicable)
We will never sell, rent, or trade your personal information to third parties for marketing purposes.
3. Medical Information
This Website is not designed to collect medical records, diagnoses, prescriptions, or sensitive health data. Please do not include detailed medical information in contact forms. For sharing medical documents or history, our team will guide you through appropriate channels during your consultation.
4. How We Store and Protect Your Data
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse, including:
Secure HTTPS encryption across the Website
Restricted access to form submission data
Regular security reviews
However, no method of data transmission over the internet is 100% secure. We cannot guarantee absolute security.
We retain your contact and appointment data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law.
5. Cookies and Analytics
This Website uses cookies and third-party analytics tools, including Google Analytics, to understand how visitors use the site. These tools may collect anonymised data such as pages visited, session duration, and traffic sources.
You can control or disable cookies through your browser settings. Note that disabling cookies may affect some Website functionality.
We do not use cookies for advertising or behavioural tracking.
6. Third-Party Services
This Website may use the following third-party services:
Google Analytics – for website traffic analytics
Framer – the platform hosting this Website
[Form/Booking tool name, if any] – for appointment and contact forms
Each of these services has its own privacy policy. We encourage you to review them independently.
7. Your Rights Under the DPDP Act, 2023
Under India's Digital Personal Data Protection Act, 2023, you have the right to:
Access the personal data we hold about you
Correct inaccurate personal data
Erase your personal data (subject to legal obligations)
Withdraw consent to data processing at any time
Nominate a person to exercise your rights in case of incapacity or death
To exercise any of these rights, please contact us using the details in Section 9.
8. Children's Privacy
This Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.
9. Governing Law
The Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from the use of this Website shall be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana, India.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.
11. Contact
For any questions regarding these Terms, please contact us at:
Dr. Tushar Narain – Uro-Oncologist
Website: drtusharnarainurooncology.in
tushar.narain@maxhealthcare.com
